Privacy notice
Short and plain. Updated 2026-10-03.
Who we are
Arrowmatics AI Sdn Bhd (1305806-W), trading as Arrowmatics Magnets, No. 64, Jalan Kapar 27/89, Megah Industrial Park, Taman Alam Megah, Section 27, 40400 Shah Alam, Selangor. Contact: [email protected] or +60 19-662 6522.
What we collect, and why
- Quote form: your name, WhatsApp number or email, your message and an optional photo. Used to reply to your request.
- Checklist form: your name, email and optional WhatsApp number. Used to give you the checklist and to answer if you reply.
- Magnet Expert chat: name, WhatsApp or email, your messages and any photo or sketch. Used to answer your question and to follow up.
Who sees it
Your form details are sent to our team as a private message notification. The Magnet Expert chat uses a third-party AI service to write replies, so the text and photo you type or upload there are passed to that service. We do not sell your details and we do not add you to a marketing list. Nothing is sent to you unless you asked for it (a reply to your enquiry, or the checklist you requested).
On your device
The Magnet Expert chat remembers the name and contact you typed in your own browser (local storage) so you do not have to retype it. Clear your browser data to remove it.
Google Ads conversion measurement
We advertise on Google. To know whether an ad led to an enquiry, this site loads the Google tag (Google Ads, ID AW-1067610456). Google may set cookies or use similar identifiers to record that a visitor who clicked one of our ads later sent a quote form, tapped WhatsApp or tapped a phone number. We do not send Google the content of your form, your name, number or email. Google processes this data under its own privacy policy; see how Google uses data from sites. You can turn off personalised ads at adssettings.google.com, block cookies in your browser, or turn on "Do Not Track", which stops this site sending these events. We do not set any other advertising or analytics cookies.
Your choices
You may ask to see, correct or delete your details, or to stop being contacted, by emailing [email protected]. This notice is written with Malaysia's Personal Data Protection Act 2010 in mind.